Are you using Black Hat techniques?
No, we are not using any deceptive black hat techniques. To process your order, we use white hat techniques that involve no deception.

What do you mean about Guaranteed ?
We guarantee that the requirements of your order will met on time, and this implies that sooner
rather than later you will notice a positive increase in your Sales.

Why should I purchase from HitsClicks.com ?
We only send quality traffic at the most competitive rates possible with the fastest service and
absolutely no hidden fees. Your campaign will go live usually within 24 hours, but in most cases,
much faster.

Do you use spam to generate visitors?
Absolutely not, our traffic is generated through pop-unders.

What is a pop-under?
A pop-unders is like a pop-up except that it loads underneath the current page rather than over it.
This form of advertising is much more superior because it is less intrusive.

What if a visitor has a pop-up blocker?
If a user has a pop-up blocker, our traffic server script will not execute. This means that you will never
get counted off for a visitor using a pop-up blocker since no pop-up will be displayed to that person.

Is your traffic unique?
Yes, the traffic that we deliver is 24-hours unique.

What does "24-hours unique" mean?
"24-hours unique" means that every visitor we send to your website within a 24 hour period will be totally unique.

Do you offer statistics or any kind of report with my campaign?
Yes, you will receive daily statistics in your Client Account Area that will detail the progress of your campaign.

How can I make my campaign more effective?
You should optimize your site to make it load quickly or design a page that not only loads quickly, but makes use of things such as special offers, good color schemes, etc. Introduce anything that will make your website more appealing to your target audience.

I have just ordered, when will my campaign start?
After your payment is processed you campaign will go live usually within 24- 48 hours.

Upon payment we need to verify your site so it is sent to our review team for approval. If there is a problem with your site you will be notified immediately. All campaigns are setup within 24-48 hours, but most of the time its even quicker. If you ordered on a Friday you might have to wait until Monday for your campaign to start.

Is my traffic actually targeted?
Traffic from our Targeted Visitor Traffic is delivered to the specific category you choose.

What are some of the targeted visitors categories I can choose from?
We currently offer over 300 Targeted Categories to choose from! Some of our most popular categories include Shopping, Webmasters, Games, Sports, Health, Beauty, Entertainment, Software, Travel, Finance, Free Stuff On The Internet, Dieting and Diet Related Products, Debt Consolidation, Credit Cards, Income Opportunities, Home Business, Business Opportunity and General Audience traffic.
You can also target your traffic specific to an age group (18-24, 25-54, 55 and older).

What are the countries / regions you support for targeted traffic?
At the moment we support targeted traffic to the following regions and countries: Africa, Asia, Australia, Canada, China, European Union, Germany, GSU, India, Italy, Mexico, Middle Eastern, North America, South America, Spain, UK, United States, USA - Central, USA - Eastern, USA - Mountain, USA - Pacific, Worldwide.


What if my server goes down?
We cannot be held liable in these cases. Please be sure that your server can handle the actual number of visits before purchasing. However, in the occurrence of a server outage or some other foreseeable problem, you can always just email us to pause until the problem is fixed.

Will I make more sales?
Although we have many satisfied and repeat customers, we still cannot guarantee that you will generate more sales. This is highly dependent on your site’s sales copy, price point, demand for your product or service and overall web site presentation. Using our services gives your site EXPOSURE and presence on the web. Results can always come at a later time, as a lot of visitors save (bookmark) the sites they have visited in their Favorites.

Are there any campaign restrictions?
Yes, the page that you use for your campaign cannot contain any of the following:
* Additional pops including javascript prompts, windows that load with your website, windows that load when a user exits your website, automatic download boxes, etc.
* Sound (background or flash)
* Scripting that alters a user’s browser
* Frame busters
* Adult or illegal content

Why does my hit counter not match up with your stats?
There are many reasons that a visitor will not register with your server.
* A user cancels out the window before your site loads
* The user is on a slow connection and the request times out
* The user is behind an ISP with a proxy
* The user’s browser served the request from cache instead of from your server
* Your site was unavailable at the time of request
* Your tracking software could not handle concurrent connections
* Google Analytics and other programs like Awstats will not track our visitors and should not be used to track 'paid traffic'. For example, Google and Awstats have no way to detect whether traffic is coming from a redirect or not. The main reason they don’t pick it up is due to cookies. As a redirect, cookies are considered 3rd party. They can not read 3rd party cookies due to default browser settings. This is common with most paid traffic. We recommend you use your client panel that is associated with your account. If you want to use a 3rd party we recommend you only use www.Statcounter.com or Raw Server Logs which are the most accurate method for traffic comparison.

How does the Money Back Guarantee work?
If you do not receive all of the traffic you purchased (as per the tracking system provided to you included with your order), you will receive a prorated refund of the undelivered traffic. Be sure of what you are purchasing before you buy. Also note we don’t accept visitor logs from programs like Analytics, Awstats and other programs/software that we don’t recommend. We will only accept visitor logs from Statcounter.com. If not we will not provide you a refund. Statcounter.com is very accurate in tracking visitors while the others are not. All advertising is considered sold once we have placed it into your account. We are not responsible for the effectiveness of any given ad link, campaign, or offer you may make. Nor are we responsible for the effectiveness of your web site, nor its ability to convert your traffic into members, subscribers, customers, or clients. Once we place this advertising into your account it will be considered fulfilled by us. You alone are the sole determining factor in the success of this or any advertising.

General Traffic Questions

How do I pause a campaign?

Log into your reseller section and select to view order of the type of campaign you wish to pause.  For instance click "View Traffic Orders" then find the order to pause and click the green arrow next to the status.

When will my orders start?

 We understand that a quick start time is essential to the success of your business. We employ a dedicated team to review and start your campaigns in a timely manner. When we receive an order, is rigorously scanned and put through a 10 point fraud check. This fraud check ensures that we maintain the highest quality network and protects our resellers from potential fraud that may affect them down the line. Because of this, the approval process can be slow at times.  Your account will usually approve in a few hours time, but no longer than one business day unless our system has detected a problem with the account.  We typically schedule account activations at 8am and 4pm CST M-F.  We also process approvals at 8 AM CST on Saturdays.

Orders containing adult content may be delayed due to the simple fact that not all members of our approval staff have agreed to view such material. We allow our staff to make these decisions on an individual basis.

 If an issue arises on one of your accounts a member of our approval staff will contact you via an alert system. When an alert is entered into the system you are notified via e-mail and you will be notified when you first log into your reseller account. It is very important that you check your reseller account often to ensure that there are no issues with any order you placed.

Please note that live support operators cannot activate any campaign.

What is geotargeting?

Geotargeting allows us to target users from a specific country of origin.  While we can target most countries, the volume for specialized country is very little.  For this reason we offer US, Canada, Australia, UK and a few others.  Currently over 80% of our network is US Based.  10% Canada, 6% UK 2% Australia, and the rest is made up of over 20 other countries.

How do you determine geotargeting?

We use the latest ip databases provided by Arin.net to establish what country of origin the users ip is from.  This method is over 99% accurate in determining country.

Why was the URL marked risky and what does this mean?

A URL is marked risky when the HTML code contains objects that may harm our network users.  It is the job of the technical support team here to check the URL out completely before activating it into the network.  Our AI Script looks for certain tags in the html of a site.  Many times the URL may be flagged without having any specific issues.

What are the different types of traffic you offer?

We offer 3 types of traffic currently.

Targeted Traffic - This is traffic that can be both category targeted and geotargeted.  The category targeting can be changed at anytime during the campaign.

Alexa Traffic - This is traffic that is exposed only to surfers who have the Alexa Toolbar installed on their computer.  The traffic will help to increase a websites overall Alexa ranking.

Adult Traffic (Mature) - Mature traffic or Adult traffic is geared towards sites that fall into the realm of 'If you don't want your kids seeing it, it goes here'.

Current Traffic Geotargets Offered

Current Geo-targets we offer.

Do you accept adfoc.us or adf.ly links in your network?

 The short answer is no. These websites are advertising networks that alternate various types of content through their links.  Because  of our inability to determine what specific sites are being passed through our network we have chose not to accept them at this time. There have been many instances in the past where these networks were passing viruses and malicious software to our network  to our publishers users. In addition these networks violate our frame breaking terms.

What methods do you recommend for tracking?

Tracking Our Traffic.

 

Our servers track visitors in real time as they pass through our network. Each time a visitor lands on your advertiser's website for more than 20 seconds we count this as 1 visitor and deduct it from your customers account. 
One method we highly recommend to resellers is to use a Goo.gl redirect for your customers.  You would enter the customers link into Goo.gl, and when Goo.gl gave you your unique redirect link, you would enter that into the system.  This allows you and the advertiser to view a common 3rd party report showing numbers.  If a customer orders 5000 visitors and Goo.gl shows 4000 visitors we will make up the difference until Goo.gl reflects exactly what the customer has purchased.  Since Goo.gl is so reliable if an advertisers site is down or overloaded, this can be proof that the traffic was delivered between our servers and Goo.gl but the decay was a direct result of the advertisers site, which you can not be responsible for. 


Should you choose not to use the above recommended methods, we advise your customers use some type of image based statcounter.  This would be such counters as those provided by statcounter.com and hitstats.com


WE DO NOT ACCEPT GOOGLE ANALYTICS AS PROOF OF DELIVERY.

Everyone automatically assumes because it is Google, it is good.  GA is one of the worst tracking systems developed for tracking redirect traffic.  Time and time again this tracking simply causes problems with any type of redirect traffic.  The main reason being that Analytics can not read 3rd party cookies, this makes it impossible to read a cookie set through our redirect and tracking scripts which make the user invisible to GA.  For this reason, we strongly advise you steer customers clear of this method of tracking.  If they are insistent, then you will need to use the Goo.gl method above to retain proof for you and your client. 

What does the "make hourly" link do?

Some customers may want their traffic to be delivered over a 24 hour period rather than in a certain period of time.  When you make a campaign hourly, it will take the total daily needed, divide it by 24 and increase it by that amount each hour.  So if you have a campaign that needs 2400 per day, making it hourly will give the customer 100 each hour (100x24=2400).

Where does your traffic come from?

Our network owns and operates many well-known internet websites.  Our current portfolio consist of over 8500 websites internet wide, including 3 established search engines, 2 internet service providers, movie sites, social networking sites, online gaming sites, and a well known domain registrar which currently hosts over 9700 ad supported websites (expired domain traffic).  Our network currently consists of 60% pop-under traffic, 30% interstitial traffic and 10% expired domain traffic. 

What types of sites are accepted?

We understand that turning away business hurts both you and us.  For this reason we have very simple guidelines to ensure that you and your customers understand what to expect when it comes to traffic delivery.

We maintain various networks in order to deliver traffic based on the advertisers websites make up.


The highest quality network is our premium network. The premium network is reserved for websites that do not contain any visitor annoyances. These are websites that are free from sound, videos that play automatically, and any type of browser modification such as pop-ups and frame breakers. This is our fastest network with the  widest reach.

The next network is our sound network. These are reserved for websites that contain sound, music or video that plays automatically. Websites in this network may not contain any type of browser modification such as Java pop ups or frame breakers. This network is available to most mainstream countries. Traffic delivery is slower than our premium network.   For this reason we recommend that advertisers when at all possible provide an alternative sites that does not contain sound so that they may run in the premium network. Your customer should also be made aware that because of sound their orders may be delivered in a slower manner than anticipated. Many of our publishers have opted out from serving ads with sound due to the annoyance it causes their visitor base.

 Our last network is reserved for those sites that either break out of our tracking frame or contain a Java pop up. These sites are restricted to a maximum of 500 visitors per day. They may also only target a worldwide audience. These types of sites cannot be targeted to a specific country. Please note that while we will alert you if your order is in violation and must go in this network. We have not received a response from you within three business days we will automatically run the advertisement through a worldwide market regardless of what geo-targeting is selected.

Each order is placed through our network is given a fraud rating.   This rating is designed to detect possible issues with an order that may result in some sort of fraudulent activity such as phishing or passing malicious viruses or malware.   Our staff is well trained in detecting the probability that a website will turn fraudulent. We have maintained success rate of over 99% over the last six years. If we feel that a site will turn fraudulent during a campaign. We reserve the right to reject the order and inform you of our findings.

 

 

Current Traffic Targets Offered

Current Targeting Options Available.

Alexa Traffic

What is Alexa Traffic?

Alexa traffic is traffic specifically designed to help an individual user increase their traffic ranking with Alexa.com over a period of time. Each visitor deliver through this methods has the alexa toolbar installed on their computer allowing each visitor to count in the Alexa system and helping to raise the ranking for the promoted site. On average promotion can take up to a few weeks before showing any signs of increased rank. This largely depends on the users current Alexa ranking.

Why is my Alexa traffic slow?

Since Alexa traffic is limited to only those visitors that have the toolbar installed, delivery can be much slower.  If you notice that your account is getting less than 25-50 visitors per day, it may have been assigned to a slow feed.  It is recommended at that point that you open a support ticket for investigation.

 

Adult Traffic

Adult Traffic Guidelines

While we welcome Adult orders of any kind please note that we will not accept the following into our adult network.

Guaranteed Signups

My client has an offer for a program/product that is for an industry other than a home-based business/MLM opportunity. Can we run this campaign?

It will depend on the offer itself.  Please contact a live support operator or submit a support ticket with a programming question. Please note that we do not accept any type of  dating offer, any type of adult based program, or programs that ask for any type of financial information such as payday loans, cash advance programs or any type of insurance based  quote such as car insurance mortgage insurance, health insurance.  While we are exploring other markets, right now all of our efforts are focused on targeting those searching for home based business and Multi Level Marketing options. <br /><br />We have, in the past, attempted to run Sing-Up campaigns targeting the general consumer market but found that the ROI was far too low to continue.<br /><br />However, once we reach into additional markets with our GSU program, we will let you know.

What is a rush order?

A rush order ensures that certain campaigns a put into top rotation.  These orders will receive a larger percentage of available advertising space to ensure a speedy delivery time.  While normal campaigns take an average of 30 days to complete, rush orders take between 10 - 14 days to complete. </p><p>Rush orders come at an additional cost.  In order to make an order a rush order, you will need to purchase an equal amount of rush credits to the amount of GSU credits you will use to set up the campaign.   A GSU order of 50 will require 50 rush credits as well to be activated as a rush order.  You will need to select the M"Make Rush Order" check box during the set up process.  </p>

What type of programs can be used with the GSU system?

The proposed program must meet two criteria to work with the GSU system:

1)  It must be an offer for a work from home or MLM type of opportunity.  We generate our GSU's by effectively targeting those who are interested in such an offer.

2)  The actual sign-up must be a free to join offer or free to receive more information offer.  If payment or sensitive data is required to sign up or receive more information, we cannot run the campaign.

I have a client interested in the GSU program. His/her site meet your criteria for the GSU system, but their program is not listed in your "approved programs" list.

The approved programs list is a constantly updated list.  These are programs that we have successfully configured our tracking system to accurately track GSU's through.  This list is for you to quickly identify programs that will run with out a hitch.

If you are unsure if a program will work or not, please contact us directly.  It will only take a few minutes to find out.  Most likely if the program meets our criteria you should be approved.

My client wants to know how long a campaign will take to finish. How do I respond?

With the truth.  The beauty of the GSU system is that the leads are interested prospects directed to your clients sign-up page via numerous venues (traffic networks, expired domains, our PPC networks, Print ads, TV ads, and radio ads.  As they are delivered to our system and rotated to your clients page they will either sign-up based on the merits of the offer or they will not.  Because of this un-incentivized delivery system, there is no guarantee on delivery times.  To do so would mean compromising the integrity of the system and lower the quality of the GSU's.

Furthermore, the size of the campaign can affect the delivery times (a 25 GSU vs a 250 GSU campaign for example).

However, it is rare for a campaign of less than 100 GSU's to run over a 30 day period.

If you have a campaign that is taking a long time to complete, please feel free to contact the support team.  While we do our best to manage all campaigns some may just be lagging behind due to certain issues you may not be aware of.

When I check the stats of my clients GSU campaign, I cannot see the GSU's they have received.

This information is available to your clients.  If you need to see this data, you can log into your clients account and view it directly.  However, as per our terms and conditions, this data is not to be used by anyone except for the client who purchased the leads (Your client).

How do I validate a website?

Customers may ask that their URL be validated or "pre-approved" before ordering from you.  As there are some stipulations on what types of websites that can be used with the guaranteed signups program.

If you follow the general outline, we can usually run a campaign.

If you answered yes to these than there is really no reason why a campaign would be rejected.  You can however, always submit a support ticket to find if the website can be accepted for the program.  We never want our resellers to have to turn away business, so we will do what we can to accommodate you in any way possible.

Guaranteed Signup Terms

All GSU campaigns will be managed under the following terms and conditions. No exceptions will made to this policy unless stated in writing and signed by an HitsClicks.COM authorized official.


GSU Terms & Conditions.

>In order to insure the fastest delivery of your signups you will be bound by the terms and conditions below.

You are purchasing “Guaranteed Signups” from “Provider”. A “Guaranteed Signup” is defined as a request for free information from the website submitted. Free information can be described as

A “Guaranteed Signup” does not mean that you will receive any type of compensation or upgrade activity from a member. Furthermore, if your program requires a user to submit multiple pages of information, or requires the user to proceed with a confirmation process via email in order to appear in your back office, by submitting such an offer you agree that the signup information provided by the “Provider” is final.

Types Of Websites Accepted and how they are processed.

a.)We accept websites that offer a free service or free information only. Visitors can not be prompted to make payment of any type before completing the entire free process. If you program does not allow a visitor to complete the entire process without prompting for payment, then your account will be removed from our system. You will then have the option to change the URL to a program that fits within our guidelines or you may be charged a 10% administration fee. Know what you are buying and do not submit “payment required” programs.

b.)If your website requires a visitor to fill out multiple pages before completing any type of free registration, please note that we will recognize only the first form submission (first page of the process) and will count this as one signup, regardless if the rest of the registration process is completed. It is advised that if you have a program that has many different pages of information before completion that you create a custom signup form to use instead.

c.)Form Location changes. If you are promoting a program that is masked or inside frames, we reserve the right to change the promotional URL to reflect the exact location of the signup for used to obtain the signup.

d.)If your website requires a user to view a movie or intro longer than 30 seconds before providing them with an option to signup, your account may be removed.

Changing Your URL.
If you wish to change your program URL after it has received one or more signups, you will be required to purchase credits equal to the amount used for your current URL. This means that if you have purchased 50 credits and used 10 of those credits for Site A, you cannot change the URL to Site B until you have purchased an additional 10 credits to bring Site B to 50 total credits. This does not apply to those accounts that have been contacted by administration requesting a new URL.

>Dispute of Signups.
Getting an account credit for a bad lead is easy to do but to insure that your requests are handled as soon as possible you will need to follow a few guidelines.

NOTE: Only signups with bad email addresses or disconnected phone numbers will be replaced. However, if your website requires the user to submit a phone number in order to obtain free information via email, the phone number (unless disconnected) will not be eligible for dispute. The purpose of this program is to send interested people to your website with the ability to receive free information from the service you are promoting.

>To request a signup credited back to your account, please list the entire signup information line as it appears in your admin. You will have 7 days from the date listed on the signup to dispute it. Signup disputes older than 7 days will not be honored. You will need to submit a support ticket via your admin area in order for your request to be processed. The date and time of your submission will be used to determine the 7 days guidelines.

1234 01/02/2003 Joe Sample Sample@joe.com

Please note that signups will only be credited if we have determined that an address is invalid. We will do so by sending an email to the signup contact. If we do not receive a bounce back, we will not replace the signup. If you are disputing a phone number we will verify and replace this only if the said phone number is not in operation, and a phone number is required by your program. Required is defined as a user being blocked from submitting the web form with our providing the information. If a form can be submitted without entering a phone number, even if that phone number is requested, the phone number will not be grounds for replacement.

When a signup is credited it may or may not be removed from your list regardless if the credits have been replaced. We will not replace signups that have already been replaced.

CPA Offers.
While we will deliver signups to CPA offers, we will not and can not guarantee that any part of your offer beyond the first page will be completed. Some offers have multiple pages containing hundreds of questions, and all are required to be completed before CPA offers will count the signup. We will count the signup as valid after the very first page is submitted, regardless of your CPA requirements. Additionally, we do not guarantee that your CPA provider will acknowledge or accept any signups submitted through our system. Most offers require strict cookie guidelines which can be corrupted, removed or overwritten during the signup process. In addition since merchant sites must include a "clear pixel" on their website in order to count the signup, this can easily be removed by the merchant and therefor may never count your signup. Note: A clear pixel is responsible for reading the cookie info set by your affiliate link. Many programs and browsers have enforced stricter cookie guidelines and therefor may not allow the clear pixel to properly read this information. Running CPA offers through this network are considered to be at your own risk and without any rights to dispute based on tracking information which you do not directly control.

Inaccessible Programs.
In the event your website becomes unavailable or terminated and visitors cannot reach your website, you will have 7 days to address the issue by changing your URL. Programs that do not address the issue within 7 days may be removed from the system without any right to compensation.

What programs are not accepted?

We do not accept programs that ask for quote services or require a user to give financial data. Since our servers collect all information in order to provide proof of signup, we can not and will not hold sensitive personal information.

Some of the programs we do NOT accept into the GSU program are..

 

Can I run CPA offers?

CPA offers are considered to be an at your own risk type order. We have had many offers to run CPAs from CPA companies directly and our experience is they did not pay out as our leads came in. Sometimes they did, sometimes they did not. Sometimes they paid on some but not others. The inconsistency we experienced with these networks was far from acceptable.

If you have a client that wants to run a CPA offer, it must be made clear (per our terms and conditions) that we do not guarantee that

In addition CPA offer leads can NOT be disputed IF the CPA company does not pay on the lead. We will replace the lead however if the email is invalid. Any issues with non-payment should be addressed to the CPA manager of the company the offer is ran through. Our support staff will not investigate these matters.

Where do guaranteed signups come from?

Our network delivers millions of text based links and targeted banners each and every day.  Any visitor that clicks on one of these links / banners are taken to one of our ad lists, which are set up similar to a Google search page.  When a visitor sees a link that they are interested in, they are taken to that advertiser site.  When a program link is clicked, they are directed to the advertisiers site through a special script.  This script monitors the visitors progress through the members site.  If the visitor decides to sign up for a program, our script will capture the exact information submitted to the member through their website, and place a copy of this information on our server.  This information is held as proof of delivery so that your client can verify this lead once they log into their stats area. 

Email Marketing

Can the content of an email campaign be changed after it has started sending?

No.  When an email campaign is sent out the emails are created instantly and placed into a que.  The system will send out each mail piece one at a time until the obligated amount has been sent.

Can't Submit Content.

If you are having trouble submitting email content, please ensure that your title does not contain one of the following characters. </p><p>' " , ? !</p><p>Our system disallows these characters because they are usually flags to send email to the junk folder.  When possible please have your customers submit content without these characters.  If they are necessary, please contact your sales rep or support rep.

Terms & Conditions For Email

* Accounts that have not submitted content within 3 days of sending may have their send date cancelled and rescheduled at our convenience.
 
 * HitsClicks.COM reserves the right to postpone the send date up to 7 business days under extreme circumstances. In the event that the date is changed by HitsClicks.COM, no additional fees will apply.
 
 * Accounts will be sent out on scheduled date before 5pm PST. In the event that the click-thru guarantee has not been reached within 7 days of the first mailing. An additional mailing will be scheduled for the next available date.
 
 * Any website that is offline, down or interrupted understands that we can not shut off traffic being delivered from previous email sent out. Traffic delivered during this time will not be credited.
 
 * Since HitsClicks.COM can not guarantee the amount of response to any given campaign mailing, the advertiser must understand that it may take up to 90 days to deliver the full amount stated in our guarantee.
 
 * Client will be notified by email when the campaign begins. Support matters must be submitted through our ticketing system.
 
 * HitsClicks.COM is not responsible for any errors in content or links that are submitted by client.
 
 * HitsClicks.COM makes no warranties or guarantees towards sales of your products or services.

Can a client send their own list?

No.  We do not accept 3rd party lists.  To insure that we do not send any type of spam only people who have directly opted into one of our lists will be sent advertisements.  We do not send to anyone who has not personally opted into our program.